VR Quest Zone Pty Ltd (ABN 12 345 678 901) ("we", "us", "our") operates the website vrquestzone.info and provides virtual reality gaming services across Australia. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains what personal information we collect, why we collect it, how we use and disclose it, and your rights regarding that information. By using our website or services, you agree to the practices described in this policy.
We may collect the following types of personal information:
We collect personal information in the following ways:
We collect and use your personal information for the following purposes:
We process your personal information on the following legal bases:
We may disclose your personal information to:
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Some of our service providers may be located outside Australia (for example, cloud hosting or analytics services). Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients comply with the Australian Privacy Principles or a comparable privacy regime.
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data transmitted via our website, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Booking records are typically retained for 7 years for accounting and legal purposes. Marketing consent records are retained until you withdraw consent. Technical data (logs, analytics) is retained for up to 26 months.
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
To exercise any of these rights, please contact us at [email protected].
Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:
We will respond to your request within 30 days.